Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last updated: October 2, 2025Effective: October 2, 2025

Privacy at a Glance

GDPR Compliant

Full compliance with EU data protection regulations

Encrypted Data

AES-256 encryption for all data transmission and storage

Auto-Deletion

Text and audio data automatically deleted after processing

Introduction

Sogozy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech services, website, and applications.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact our customer support
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Billing and payment information
  • Company name and business information
  • Communication preferences

Usage Information

We automatically collect certain information when you use our services:

  • Text input for voice synthesis processing
  • Voice preferences and settings
  • API usage patterns and statistics
  • Device information and browser type
  • IP address and location data
  • Log files and error reports

Technical Information

Our servers automatically record information about your use of our services, including:

  • Request timestamps and response times
  • Character count and processing statistics
  • Error codes and debugging information
  • Integration and API endpoint usage

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • Process text-to-speech conversion requests
  • Manage your account and subscription
  • Provide customer support
  • Process payments and billing

Service Improvement

  • Analyze usage patterns to improve our algorithms
  • Monitor system performance and reliability
  • Develop new features and capabilities
  • Conduct research and development

Communication

  • Send service-related notifications
  • Provide technical support
  • Share product updates and announcements
  • Send marketing communications (with your consent)

Legal and Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Respond to legal requests

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • Multi-factor authentication for admin access
  • Secure data centers with physical security controls
  • Regular backup and disaster recovery procedures

Data Retention

Important: Automatic Data Deletion

  • Text input is processed and immediately deleted after voice generation
  • Generated audio files are automatically deleted after 24 hours
  • Log files are retained for 30 days for debugging purposes
  • Account data is retained while your account is active

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Cloud infrastructure and hosting (AWS, Google Cloud)
  • Payment processing (Stripe, PayPal)
  • Customer support tools (Intercom, Zendesk)
  • Analytics and monitoring (Google Analytics)

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms
  • Respond to claims of illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access Rights

  • Request access to your personal data
  • Obtain a copy of your information
  • Learn how we use your data

Control Rights

  • Update or correct your information
  • Delete your account and data
  • Opt-out of marketing communications

Portability Rights

  • Export your data in a portable format
  • Transfer data to another service
  • Receive machine-readable formats

Processing Rights

  • Object to certain processing
  • Restrict processing activities
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@sogozy.com. We will respond within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for basic site functionality and security

Performance Cookies

Help us understand how you use our services to improve performance

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

International Data Transfers

Sogozy is a global service with servers and partners worldwide. Your information may be transferred to and processed in countries other than your own, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) for EU data transfers
  • Adequacy decisions from relevant data protection authorities
  • Privacy Shield certification where applicable
  • Other legally recognized transfer mechanisms

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete such information from our systems promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices in our application

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

General Privacy Inquiries

Email: privacy@sogozy.com

Phone: +1 (555) 123-4567

Data Protection Officer

Email: dpo@sogozy.com

Response time: Within 48 hours

Mailing Address

Sogozy Inc.
123 Innovation Drive
San Francisco, CA 94105
United States

Privacy Actions

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Download Data

Export all your personal data

Update Info

Modify your personal information

Email Preferences

Manage communication settings

Delete Account

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